![\"Industry](\"\/wp-content\/uploads\/replace\/20c1960c527869409d94059448d7d1c1.jpeg\" "\\"Industry")
<\/p>\nNews broke earlier this month of a class action lawsuit filed against Adobe for what may well be the bug of all bugs. This one caused the deletion of hundreds of thousands of videos, projects, and photos from users\u2019 drives when a bug in the Clean Cache code allowed for outright deletion of all files on which the Media Cache folder was stored.<\/p>\n
Dave Cooper was one of the victims, losing hundreds of thousands of dollars\u2019 worth of footage from across the world shot for various high-profile clients.<\/p>\n
Fed up after days of attempted recovery of his work, he decided a legal course of action was his only option. So what happened?<\/p>\n
<\/p>\n
Image via Grenar.<\/p>\n
While editing, most NLEs create some form of cached copies of footage and assets in order to speed up performance. When the project is ready for archival, users can clear the cache to save space.<\/p>\n
In Premiere, the Clean Cache button is only supposed to affect the Media Cache folder \u2014 and nothing else; however, the bug caused the clear cache function to move into the root directories of the drive on which it was located.<\/p>\n
Adobe patched the bug within a week after multiple users experienced data loss from multiple sources. Patch 11.1.1 fixed the bug \u2014 and gave us the single greatest patch note in Premiere\u2019s history:<\/p>\n
Well done, Adobe. Unfortunately for Dave Cooper, the patch for the Premiere bug didn\u2019t come quick enough. The single archival drive of his work was wiped \u2014 irrevocably.<\/p>\n
Filed on November 7th, 2018, the class action lawsuit filed by Cooper\u2019s attorneys is seeking damages of $250,000 for his lost data. The 250 grand is to compensate Cooper for the footage he shot while working in countries as far-flung as Brazil, India, Egypt, and Senegal for clients like PBS, the World Resources Institute, and USAID.<\/p>\n
In addition to Cooper\u2019s work as a videographer, he also licensed these clips out multiple times per year \u2014 that means revenue lost for good after the loss of all his source archive. The damages also seek to cover this lost income potential.<\/p>\n
Because this is a class action lawsuit, all users who experienced this bug would be entitled to some form of compensation, should the Judge rule in Cooper\u2019s favor. Expect litigation to take a while though.<\/p>\n
From Dave Cooper to Pixar, everyone is vulnerable to data loss. There are so many ways your valuable work could be completely lost. It is essential<\/em> that every professional working in the industry understands how devastating the effects of data loss can truly be.<\/p>\n Dave Cooper\u2019s biggest mistake was relying on a single drive for the archival of his livelihood. Sure, how could he expect a bug so stupid as the one that crippled him to destroy the drive? But relying on a single backup of any type of data is a ticking time bomb.<\/p>\n Always back up your work on multiple hard drives. Only plug one of your backups in at any given time \u2014 the others should be somewhere safe. Verify that there is full redundancy between each drive using MD5 bit-for-bit comparison, or some other similar technique.<\/p>\n No matter the cause, every filmmaker will experience some form of data loss over the course of their career, so always be prepared for worst-case scenarios. Adobe bungled big time, and in my opinion, everyone affected by this insanely sloppy and damaging bug should receive compensation for their lost work.<\/p>\n One of the attorneys on the case put it well in an interview with Vice<\/em> reporter Matthew Gault:<\/p>\n Take that to heart, and protect your work.<\/p>\n Cover image via igorstevanovic.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" Adobe\u2019s Creative Cloud has suffered a number of bugs and stability problems with each update. One bug, though, could get expensive. News broke earlier this month of a class action lawsuit filed against Adobe for what may well be the…<\/p>\n","protected":false},"author":1,"featured_media":485,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,1],"tags":[],"_links":{"self":[{"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/posts\/179"}],"collection":[{"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/comments?post=179"}],"version-history":[{"count":2,"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/posts\/179\/revisions"}],"predecessor-version":[{"id":486,"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/posts\/179\/revisions\/486"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/media\/485"}],"wp:attachment":[{"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/media?parent=179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/categories?post=179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tutorialpremiere.com\/index.php\/wp-json\/wp\/v2\/tags?post=179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}